Client Manager

Client Manager

What You’ll Do:
  • Work closely with clients to develop and execute Amazon strategy
  • Engage in uploading the client’s catalog of products on to the Amazon marketplace
  • Frequently communicate with multiple clients regarding their Amazon strategy. This will mostly be through email, but does include in person and phone contact
  • Coordinate with Quiverr’s operations team to ensure advertising, purchase orders, copy, and listing creation are completed in a timely manner
  • Provide update emails to clients that detail key success metrics like sales, Amazon reviews, and advertising performance
  • Monitor all SKUs for each client to confirm product listings are always optimized and represent that brand in a positive way
  • Initiate support cases with Amazon if product listings are “broken” or not showing correctly
What You Have:
  • College Degree or five years of relevant experience
  • Previous Account/Client Management in a technical environment
  • Extreme attention to detail and outstanding organizational skills
  • Excellent written, verbal and interpersonal skills
  • Proven ability to operate within cross-functional teams without formal authority
  • GREAT personal email management skills. ie You respond fast to emails
  • STRONG with Excel and Google Drive
  • Ability to juggle multiple priorities and make things happen in a fast-paced, dynamic environment; strong bias for action
  • Amazon, Ebay or Etsy seller experience
  • Digital Agency Experience
  • Previous account/client management experience

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