Agency73, a fast-growing Salesforce Implementation Partner is looking for a seasoned Marketing Cloud Consultant to deliver value to our Clients. These Marketing Cloud Projects are a mix of new implementation and existing client support, focused mainly on small to medium sized businesses. You will be managing a team of external resources to achieve desired outcomes at the start, and possibly an internal team as we grow. This is a great opportunity to get in early with a growing Partner, and help shape the team and delivery product.
We’re looking for a Salesforce Implementation Specialist to lead our Salesforce implementations and manage the scope for Salesforce projects.
Responsibilities:
- Manage resources and delivery expectations on existing Marketing Cloud client projects
- Play a major role in the design and implementation of all functionality within Salesforce Marketing Cloud including, but not limited to: Email Studio, Automation Studio, Journey Builder, Mobile Studio, and Datorama Reporting.
- Gather, analyze, translate and document detailed business/functional/user requirements.
- Work with stakeholders and conduct user interviews to assist in building strategies.
- Create technical documentation and user requirements/project documentation.
- Effectively communicate technical issues in non-technical terms to internal and external stakeholders.
- Monitor system implementation and user satisfaction. Responsible for issue awareness and resolution.
- Assist in application configurations, integration and acceptance testing.
- Effective management of project scope through accurate documentation of requirements.
- Provide functional solution deployment support during implementation and post-implementation phases of projects
Qualifications:
- 4+ years in a client-facing Consultant role
- 3+ years in supporting and implementing Marketing Cloud
- Working knowledge of Sales Cloud and Lead Lifecycle Assets and Processes
- Working experience with Marketing Cloud Connect
- Strong reasoning, analytical, interpersonal, and organizational skills, including research and troubleshooting ability
- Demonstrated experience with strategic planning and process definition and design
- Proven consulting skills
- Preferred Salesforce Marketing Cloud Consultant
- Preferred experience using marketing automation systems like Pardot
- Preferred knowledge of AMPscript and SQL.
Perks:
- Health Insurance
- 401k Plan
- Flexible Schedule
- Career Growth & Education
- Volunteer Time Off
- Profit Sharing
- Working with people who dream big, have fun, and get shit done
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