Salesforce Administrator – San Francisco

Salesforce Administrator – San Francisco

We are looking for the first member of our Sales Operations team. To-date we’ve used a consultant to build the basic Salesforce infrastructure. However, given our heavy reliance on Salesforce to support the activities of 5 sales and operations roles as well as integrations with various service providers such as Lob, Pardot and DocuSign, it’s time to bring this competency in-house. You’ll need to be comfortable wearing multiple hats, changing altitudes several times each day, and eager to partner with Marketing, Sales and Operations leadership to not only streamline work but also brainstorm how these roles work together to best support our customers.

What You’ll Do:

  • Complete ownership of our and supporting sales operations systems and tools to support the buying and selling of real estate from end-to-end
  • Leverage technology to create organizational efficiencies, automation linking SFDC and reporting tools, as well as accounting systems
  • Build and own the reporting and analytics projects that allow strategic insights into the performance of the sales organization, drive and monitor the organization, and enable the global processes to scale with our growth
  • Create value added reporting linking business/organization metrics to sales commissions data providing insights and recommendation on how to shape behaviors that drive the right outcomes
  • Partner closely with marketing to tie top, mid and bottom funnel results together and package them into actionable insights for marketing, sales and operations leadership
  • Manage Salesforce projects from inception to closure and train and support users on new features

What You Have:
  • 5+ years experience as a Salesforce Admin and/or Developer
  • Bachelor’s degree in Business or related degree, Master’s degree desired
  • Strong leader who is a player/coach and can build, maintain and lead high-performance teams
  • Extensive experience designing and building Salesforce Sales Cloud
  • Efficient in using automation tools such as Process Builder,
    Workflow rules, Validation rules; experienced in Salesforce Lightning; and comfortable with maintaining multiple Salesforce AppExhange managed packages installed in our Salesforce instance
  • Experience with Pardot (preferred but not required)
  • Salesforce Sales Cloud Consultant Certification (preferred but not required)
  • Ability to communicate complex topics in simple, succinct terms
  • Effective time management and task prioritization
  • Excellent written and verbal communication
  • Comfortable in unstructured environments
  • Strategic thinker who is decisive and executes quickly
  • Committed to data quality and high standard for accuracy
  • Excels at identifying opportunities for process improvements to increase efficiencies

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